Unlocking Clarity: Fix Black Screens on YouTube

There might be some instances where when you try to play a clip on one of the most popular streaming video sites, you are displayed with a YouTube black screen. There could be several reasons behind this.

That said, the following sections discuss some of the common causes of YouTube video black screen, and explain how you can fix the issue easily with merely a few simple mouse clicks. Here, you will also learn how to resolve the problem if it occurs on your smartphone.

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Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Wondershare Filmora

Create stunning effects with simple clicks.

Try It Free Try It Free

---

Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Wondershare Filmora

Create stunning effects with simple clicks.

Try It Free Try It Free

---

Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

Wondershare Filmora

Create stunning effects with simple clicks.

Try It Free Try It Free

---

Part 1: What Causes a YouTube Black Screen Error?

As mentioned earlier, although there could be any reason for videos black on YouTube, some of the most common ones are listed below:

Obsolete Web Browser

Because the websites and online portals are regularly updated by the developers to keep them secure from intruders and attackers, the web browsers must also be updated accordingly to keep up the pace. If your instance of the web browser is outdated, you may experience a YouTube TV black screen.

Incompatible Browser Extensions

This mostly happens while using Google Chrome. Because Chrome Web Store is populated with a plethora of extensions, it is likely that any of those might become outdated (or get updated), thus becoming incompatible with the current version of the web browser.

Slow Internet Connection

This issue could be from your Internet Service Provider’s (ISP’s) side. At your part, the maximum you can do is, try switching to a wired network, or if you are using Wi-Fi, consider taking your PC or laptop closer to the wireless router.

Stale DNS Cache

Every time you visit a website, its DNS (Domain Name System) record is automatically stored in the DNS cache. This helps in the address resolution process (fetching the URL) the next time you open the site. If the DNS information gets stale in the DNS cache, the browser may fail to locate the website, a YouTube video in this case, and you will be displayed with the black screen.

Outdated Display Driver

As it is with Windows itself, even the graphic card driver must be updated regularly to maintain your PC’s health. If an updated version of the display driver is not installed on your Windows computer, you may experience YouTube black screen.

Part 2: How to Fix YouTube Video Black Screen [*Quick Way]

Depending on the root cause of the issue, the solutions to fix the YouTube video black screen issue may differ. Nevertheless, some of the most effective remedies are discussed below in detail:

1. Web Browser Solution(s)

Solution 1: Update Your Web Browser

When you experience YouTube video black screen, try updating your web browser to its latest version. Assuming that you’re using Google Chrome, the update process is given below:

Launch Google Chrome, click the Customize and control Google Chrome icon from the top-right corner, and then select Update Google Chrome from the menu that appears.

Note: If the Update Google Chrome option isn’t available, it simply means that you are already using the latest version of the browser

Solution 2: Restart the Web Browser

If the video isn’t visible even after updating Google Chrome, or if you’re already using the most recent version but the issue is still there, you can close the web browser, and relaunch it to see if that helps.

Solution 3: Use a Different Browser

If Google Chrome itself is the culprit, the video should be visible on a different browser. You may consider using Mozilla Firefox or the Windows’ default app, Microsoft Edge.

Copy the URL of the faulty video from Google Chrome’s address bar, and then launch a different web browser, and paste the copied URL in the new browser’s address bar. Press Enter and see if the video plays correctly.

Solution 4: Clean the Web Browser

Sometimes even the web browser history and caches can also prevent a YouTube video from being displayed. Therefore, it would be a good idea to clear the browser data, and see if it helps. The process is given below:

After launching the web browser (Google Chrome is used here for example), go to the Customize and control Google Chrome menu, and then go to More tools, and then select Clear browsing data.

Switch between the Basic and Advanced tabs on the Clear browsing data box to choose the records that you want to delete, and then choose your preferred duration of the records from the Time range drop-down list.

Click Clear data from the bottom-right corner to clear browsing caches.

Solution 5: Disable/Remove the Extensions

If one or more browser extensions are incompatible, even then you may experience YouTube black screen. In such a case, you can disable those extensions, or permanently remove them to resolve the issue. You can learn the process of doing so by following the instructions that are given below:

Launch Google Chrome and go to the Customize and control Google Chrome menu, go to More tools, then select Extensions from the submenu that appears.

Turn off the switch for each of the installed extensions to check if the issue is fixed.

Note: If this solution works, you can try enabling the extensions one at a time, and check turning on which one causes YouTube video black screen. Once the culprit extension is found, you can click Remove to get rid of it altogether.

Solution 6: Reinstall the Browser

If the video is visible on a different web browser, probably the default one that you are using got corrupted. A quick resolution would be to remove its instance from your PC, and install a fresh copy. To do so:

• Type Control Panel in the Cortana search box, and then click Control Panel from the results list.

• On the Control Panel window, click Uninstall a program from under the Programs

• Click to select the browser from the list of installed apps (Google Chrome here) and select Uninstall from above the list.

• Follow the on-screen instructions from there to remove the web browser from your PC. Next, use Microsoft Edge (or any other browser) to download and install a fresh copy of Google Chrome and see if the issue is fixed

2. ISP or Internet Speed Solution(s)

If you are experiencing a slow Internet connection, the issue might be either from your Internet Service Provider’s (ISP’s) side, or on your part. In any case, you can try the following solutions to fix the issue:

Solution 1: Get Your PC/Laptop Closer to the Router

If you are using a Wi-Fi network, consider bringing your device a bit closer to the wireless router and see if the issue is fixed. You may also want to recheck and ensure that there are no highly magnetic devices (a speaker or something similar) placed near the router.

Solution 2: Switch to a Wired Network

If the problem persists, try connecting your laptop/desktop PC to your router with a LAN cable, and then try reopening the YouTube video to see if it plays correctly this time.

PC/Windows Solution(s)

At times, your computer could be the main culprit, and trying some basic troubleshooting steps might resolve the issue. Some of the most effective solutions are listed below:

Solution 1: Clear DNS Cache

Clearing the DNS cache ensures that your PC is now ready to accept and save new DNS records in the cache. The process of clearing the existing cache data is listed below:

Type CMD in the Cortana search box, and click Run as administrator from the right menu of the results list.

Click Yes on the User Account Control confirmation box, and in the Command Prompt window, type IPCONFIG /FLUSHDNS and press Enter

Try opening the YouTube video again and see if the issue is fixed

Solution 2: Update the Graphic Card Driver

Anything that you see on your computer screen is because of the graphics card. Since a driver is needed to interact with the device, an old one might prevent the videos from getting displayed. If the graphics card is the culprit, the chances are that you won’t be able to see any video at all, be it from YouTube or offline. Therefore, checking if you are using the latest version of the graphic card driver wouldn’t harm you. The process is given below:

Right-click Start and go to Device Manager from the context menu

Expand the Display adapters tree on the Device Manager snap-in, and right-click the graphics card from the list and select Update driver from the context menu.

Click Search automatically for drivers from the next screen that appears and follow the on-screen instructions from there to update the graphic card driver.

Note: If your PC has multiple graphic cards installed in it, you will have to follow this procedure for each of them individually.

Part 3: How to Troubleshoot YouTube Black Screen on Mobile?

If you wish to watch online videos on your smartphone, but experience YouTube video black screen, the process of fixing the issue on the phones is comparatively simple. The steps that are given below explain the procedure:

How to Troubleshoot YouTube Black Screen on Android

Clear the Cache

Go to Settings and then tap Apps from the Settings Go to YouTube and then scroll down to Storage.

Tap it and then select Clear data and Clear cache. Relaunch YouTube and see if the issue is fixed.

How to Troubleshoot YouTube Black Screen On iOS

Delete and Reinstall the App

Long-tap the YouTube app on your iOS device, and then tap Remove App, and then select Delete App.

Go to App Store and download and install a fresh copy of YouTube, and see if the problem is resolved.

Conclusion

There could be several reasons for YouTube black screen, and depending on the root cause of the issue, the troubleshooting methods may vary. While some inconsistencies can be fixed from within the web browser itself, at times you may need to tweak your operating system to get an accurate solution. Likewise, while using an Android smartphone, you can clear YouTube data and cache; and remove and reinstall the app altogether when on an iOS device.

From Footage to Frame: Crafting YouTube Thumbnails on Mobile Devices

As a content creator, you know the importance of a visually appealing thumbnail for YouTube videos. It gives your viewers a sneak peek of what they can expect from your video and helps it stand out in the crowded world of YouTube.

When creating your thumbnail, it’s important to remember that the recommended size is 1280 x 720 pixels and a minimum width of 640 pixels. With these dimensions in mind, let’s dive into how you can easily create stunning thumbnails for your YouTube videos using your mobile phone.

Method 1. Make a YouTube Thumbnail on iPhone With the iPhone Photos App

One way to create a thumbnail for your YouTube video on your iPhone is to use the built-in Photos app. The Photos app comes pre-installed on all iPhones and offers a range of editing tools you can use to create a thumbnail.

The Photos app on your iPhone offers a range of features that you can use to create a custom thumbnail for your YouTube video. Here are some of the features you can use:

• Crop: The crop tool allows you to resize and reposition your thumbnail image by trimming away any unnecessary parts of the image.
• Rotate: The rotate tool lets you adjust the orientation of your thumbnail image. You can rotate the image clockwise or counterclockwise to achieve the desired angle.
• Adjust lighting and color: The lighting and color tools allow you to adjust the brightness, contrast, saturation, and other aspects of the thumbnail image to enhance its overall appearance.
• Add text: You can use the text tool to add words or phrases to your thumbnail image. This can be a great way to include a call-to-action or to highlight a key feature of your video.
• Add filters and stickers: The Photos app includes a range of filters and stickers that you can use to give your thumbnail image a unique look. You can experiment with filters and stickers to find the perfect one for your thumbnail.

To create a thumbnail using the Photos app on your iPhone, follow these steps:

Step1 Open the Photos app and find the image you want to use as your thumbnail. Tap on the image to open it.

Step2 Tap the Edit button in the top right corner of the screen. Use the crop and rotate tools to adjust the perspective and the aspect ratio of 16:9.

Step3 Tap the Filters button to access the filter effects. Scroll through the available filters and tap on one to apply it to your thumbnail image.

Step4 To write or draw on the image, tap the Markup button. This will open a toolbar with a variety of drawing and text tools. Use these tools to add your personal touch to the thumbnail.

Step5 When you’re satisfied with your thumbnail, tap Done in the top right corner of the screen.

Pros

• Convenient
• Easy to use
• Versatile

Cons

• Limited customization option
• Lower image quality

This method is best for users looking for a quick and easy way to create a thumbnail on the go and doesn’t need many customization options. It’s also a good option for users needing computer or graphic design software access. If you’re looking for more advanced customization options or higher image quality, consider using other methods or software.

Method 2. Make YouTube Thumbnails on Android/iPhone With Third-Party Apps

In addition to using the built-in Photos app on your iPhone or Android device, there are also many third-party apps that you can use to create YouTube thumbnails. Some popular options include Canva, Adobe Spark, and FotoJet. These apps offer a wider range of customization options and design templates, making it easy to create professional-looking thumbnails even if you have yet to gain graphic design experience.

One popular third-party app for creating YouTube thumbnails on both iPhone and Android devices is PixelLab. PixelLab is a powerful graphic design app with many features and tools for creating custom thumbnails. With PixelLab, you can add text, shapes, and stickers to your thumbnail image and adjust the image’s color, lighting, and other aspects to get the perfect look. You can also import your images or graphics for your thumbnail design.

Here are the steps to create a thumbnail using PixelLab on your Android or iOS device:

Step1 Open the Play Store and search for PixelLab. Install the app.

Step2 Tap the “+” icon to add an image from your gallery.

Step3 Edit the image using the available tools, such as cropping, rotating, and adjusting the color and lighting.

Step4 Add text to the image and customize it to your liking.

Step5 Change the resolution of the image to 1280 x 720 pixels.

Step6 Save the image to your gallery by exporting it.

Pros

• More customization options
• Advanced editing tools
• High image quality

Cons

• Requires a separate app download
• It may require a learning curve

This method is best for users looking for more advanced customization options and higher image quality for their YouTube thumbnails. It’s also a good option for users with experience with graphic design software and who are comfortable using advanced editing tools. If you’re looking for a quick and easy way to create a thumbnail and only need a few customization options, consider using the built-in Photos app or other simpler methods.

How To Add Thumbnails to YouTube Videos on Mobile

Once you’ve created your thumbnail image, it’s time to add it to your YouTube video. Adding a thumbnail to your YouTube video on your mobile device is a simple process that only requires a few steps.

Here’s how to do it on your mobile device:

Step1 Open the YouTube app on your mobile device and sign in to your account.

Step2 Tap on the My Videos tab to view a list of your uploaded videos.

Step3 Tap on the video and tap the “Edit“ button in the top right corner of the screen.

Step4 Tap the Custom thumbnail button and upload the image you want to use from your photo library.

Step5 Tap Save in the top right corner to upload the thumbnail to your video.

That’s it! Your new thumbnail will now be displayed on your YouTube video, helping it stand out and attract more views. You can repeat this process for other videos if you want to add a custom thumbnail.

It May Interest You – Make YouTube Thumbnails on Windows/Mac

While it’s convenient to create YouTube thumbnails on your mobile device, there may be times when you need to create a thumbnail on your Windows or Mac computer.

For example, if you need to create a thumbnail with a higher resolution or more advanced customization options, you may find it easier to do so on a computer. Additionally, a computer may be more efficient if you’re working on a larger thumbnail project and need to create multiple thumbnails simultaneously.

One popular tool for creating YouTube thumbnails on a Windows or Mac computer is Filmora. Wondershare Filmora is a powerful video editing software that allows you to easily edit and enhance your YouTube videos and create custom thumbnails for your videos.

Free Download For Win 7 or later(64-bit)

Free Download For macOS 10.14 or later

With Filmora, you can add text, graphics, and special effects to your thumbnail image and import and edit multiple images. Filmora is a great tool for creating professional-looking YouTube thumbnails on your Windows or Mac computer.

To create a thumbnail using Filmora on your Windows or Mac computer, follow these steps:

Step1 Launch Filmora, add the picture to the timeline and select the AI Portrait option in the Effects panel to cut out the subject from the background.

Step2 Scale up and reposition the photo.

Step3 Add a new background to the track below the picture. Use the other editing tools in Filmora to customize the image as desired, such as adding text, graphics, and special effects.

Step4 When you are done editing the thumbnail, take a snapshot by clicking the camera icon.

Step5 Locate the thumbnail in your local drive.

For more detailed instructions and a visual guide, you can watch the following video tutorial:

Add a video

This video will show you how to use Filmora to create a custom thumbnail for your YouTube video, step by step.

People Also Ask

Here are some common questions that people have when it comes to creating YouTube thumbnails on mobile.

Q1. What App Do Youtubers Use To Make Thumbnails?

There are many different apps and tools that YouTubers use to create thumbnails for their videos. The best app for creating YouTube thumbnails will depend on your needs and skill level.

If you’re looking for a quick and easy way to create a thumbnail on your mobile device, start with the built-in Photos app or a third-party app like Canva. If you need more advanced customization options or are comfortable with graphic design software, consider using Adobe Photoshop or another tool.

Q2. What Is YouTube Thumbnail Size?

The recommended size for YouTube thumbnails is 1280 x 720 pixels. This size balances quality and file size, ensuring that your thumbnail looks sharp and loads quickly. It’s also important to note that YouTube thumbnails are displayed at different sizes depending on the device and context in which they are viewed.

For example, a thumbnail may be displayed at a larger size when it’s shown as the main thumbnail for a video but smaller when it’s shown in a list of related videos.

Q3. What Thumbnail Gets the Most Clicks?

There is no one-size-fits-all answer to this question, as the thumbnail that gets the most clicks can vary depending on the topic of your video, your target audience, and other factors.

However, the key to getting clicks on your thumbnail is to make it visually appealing and relevant to your video. Experiment with different thumbnail designs and track which ones get the most clicks to help you identify what works best for your channel.

Conclusion

Many tools are available for creating YouTube thumbnails, including the built-in Photos app on mobile devices and third-party apps like Pixelab. One particularly powerful option is Filmora, a video editing software with features for creating custom thumbnails, such as adding text, graphics, and special effects.

Whether you create your thumbnails on your mobile device or your computer, use a high-quality image and make the thumbnail relevant to your video to increase the chances of it getting clicked.

This method is best for users looking for a quick and easy way to create a thumbnail on the go and doesn’t need many customization options. It’s also a good option for users needing computer or graphic design software access. If you’re looking for more advanced customization options or higher image quality, consider using other methods or software.

Method 2. Make YouTube Thumbnails on Android/iPhone With Third-Party Apps

In addition to using the built-in Photos app on your iPhone or Android device, there are also many third-party apps that you can use to create YouTube thumbnails. Some popular options include Canva, Adobe Spark, and FotoJet. These apps offer a wider range of customization options and design templates, making it easy to create professional-looking thumbnails even if you have yet to gain graphic design experience.

One popular third-party app for creating YouTube thumbnails on both iPhone and Android devices is PixelLab. PixelLab is a powerful graphic design app with many features and tools for creating custom thumbnails. With PixelLab, you can add text, shapes, and stickers to your thumbnail image and adjust the image’s color, lighting, and other aspects to get the perfect look. You can also import your images or graphics for your thumbnail design.

Here are the steps to create a thumbnail using PixelLab on your Android or iOS device:

Step1 Open the Play Store and search for PixelLab. Install the app.

Step2 Tap the “+” icon to add an image from your gallery.

Step3 Edit the image using the available tools, such as cropping, rotating, and adjusting the color and lighting.

Step4 Add text to the image and customize it to your liking.

Step5 Change the resolution of the image to 1280 x 720 pixels.

Step6 Save the image to your gallery by exporting it.

Pros

• More customization options
• Advanced editing tools
• High image quality

Cons

• Requires a separate app download
• It may require a learning curve

This method is best for users looking for more advanced customization options and higher image quality for their YouTube thumbnails. It’s also a good option for users with experience with graphic design software and who are comfortable using advanced editing tools. If you’re looking for a quick and easy way to create a thumbnail and only need a few customization options, consider using the built-in Photos app or other simpler methods.

How To Add Thumbnails to YouTube Videos on Mobile

Once you’ve created your thumbnail image, it’s time to add it to your YouTube video. Adding a thumbnail to your YouTube video on your mobile device is a simple process that only requires a few steps.

Here’s how to do it on your mobile device:

Step1 Open the YouTube app on your mobile device and sign in to your account.

Step2 Tap on the My Videos tab to view a list of your uploaded videos.

Step3 Tap on the video and tap the “Edit“ button in the top right corner of the screen.

Step4 Tap the Custom thumbnail button and upload the image you want to use from your photo library.

Step5 Tap Save in the top right corner to upload the thumbnail to your video.

That’s it! Your new thumbnail will now be displayed on your YouTube video, helping it stand out and attract more views. You can repeat this process for other videos if you want to add a custom thumbnail.

It May Interest You – Make YouTube Thumbnails on Windows/Mac

While it’s convenient to create YouTube thumbnails on your mobile device, there may be times when you need to create a thumbnail on your Windows or Mac computer.

For example, if you need to create a thumbnail with a higher resolution or more advanced customization options, you may find it easier to do so on a computer. Additionally, a computer may be more efficient if you’re working on a larger thumbnail project and need to create multiple thumbnails simultaneously.

One popular tool for creating YouTube thumbnails on a Windows or Mac computer is Filmora. Wondershare Filmora is a powerful video editing software that allows you to easily edit and enhance your YouTube videos and create custom thumbnails for your videos.

Free Download For Win 7 or later(64-bit)

Free Download For macOS 10.14 or later

With Filmora, you can add text, graphics, and special effects to your thumbnail image and import and edit multiple images. Filmora is a great tool for creating professional-looking YouTube thumbnails on your Windows or Mac computer.

To create a thumbnail using Filmora on your Windows or Mac computer, follow these steps:

Step1 Launch Filmora, add the picture to the timeline and select the AI Portrait option in the Effects panel to cut out the subject from the background.

Step2 Scale up and reposition the photo.

Step3 Add a new background to the track below the picture. Use the other editing tools in Filmora to customize the image as desired, such as adding text, graphics, and special effects.

Step4 When you are done editing the thumbnail, take a snapshot by clicking the camera icon.

Step5 Locate the thumbnail in your local drive.

For more detailed instructions and a visual guide, you can watch the following video tutorial:

Add a video

This video will show you how to use Filmora to create a custom thumbnail for your YouTube video, step by step.

People Also Ask

Here are some common questions that people have when it comes to creating YouTube thumbnails on mobile.

Q1. What App Do Youtubers Use To Make Thumbnails?

There are many different apps and tools that YouTubers use to create thumbnails for their videos. The best app for creating YouTube thumbnails will depend on your needs and skill level.

If you’re looking for a quick and easy way to create a thumbnail on your mobile device, start with the built-in Photos app or a third-party app like Canva. If you need more advanced customization options or are comfortable with graphic design software, consider using Adobe Photoshop or another tool.

Q2. What Is YouTube Thumbnail Size?

The recommended size for YouTube thumbnails is 1280 x 720 pixels. This size balances quality and file size, ensuring that your thumbnail looks sharp and loads quickly. It’s also important to note that YouTube thumbnails are displayed at different sizes depending on the device and context in which they are viewed.

For example, a thumbnail may be displayed at a larger size when it’s shown as the main thumbnail for a video but smaller when it’s shown in a list of related videos.

Q3. What Thumbnail Gets the Most Clicks?

There is no one-size-fits-all answer to this question, as the thumbnail that gets the most clicks can vary depending on the topic of your video, your target audience, and other factors.

However, the key to getting clicks on your thumbnail is to make it visually appealing and relevant to your video. Experiment with different thumbnail designs and track which ones get the most clicks to help you identify what works best for your channel.

Conclusion

Many tools are available for creating YouTube thumbnails, including the built-in Photos app on mobile devices and third-party apps like Pixelab. One particularly powerful option is Filmora, a video editing software with features for creating custom thumbnails, such as adding text, graphics, and special effects.

Whether you create your thumbnails on your mobile device or your computer, use a high-quality image and make the thumbnail relevant to your video to increase the chances of it getting clicked.